vChat 4.0 4.5.0

vChat offers a comprehensive online customer support solution that enables seamless communication with visitors on your website at any time and from any location. Designed with the needs of small and medium-sized enterprises in Vietnam in mind, vChat is a popular and reliable platform that enhances customer engagement through its user-friendly interface.

Key Features of vChat:

• Visitor Management
  • Real-time tracking of visitor activities on your website
  • Proactive invitation for live chat interactions
  • Timely support addressing customer inquiries and issues
• Image Sharing
  • Ability to send actual product images to customers, enhancing visual communication
• Rapid Messaging
  • High-speed message delivery ensures uninterrupted conversations
  • Support for engaging with customers anytime, anywhere, creating a lasting impression with your service quality
• Data Synchronization
  • Synchronization of chat data across web browsers and desktop applications for a seamless experience
• Quick Response Automation
  • Setup of predefined responses via shortcut keys to save time and increase support efficiency
• New Chat Notifications
  • Real-time alerts for incoming chats, even when the app runs in the background
  • Notification sounds to promptly notify you of awaiting customers
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vChat stands out as an optimal online customer care platform, empowering your business to deliver prompt, efficient, and professional support to your website visitors.